Phoenix Quality System Webinar Series  
       
  During this webinar, you'll be lead step-by-step through the development of an actual Process Flow Diagram. We'll use a simple case study to enhance the learning process, highlighting necessary and critical information that is to be included in a Process Flow Diagram, which will ultimately transfer into the FMEA and Control Plan.  
       
  Using the Process Flow Diagram as an input, you'll be lead step-by-step through the development of an actual FMEA for a simple case study. In addition, you'll also learn how the FMEA works in conjunction with not only the Process Flow Diagram, but the Control Plan as well. This detailed explanation will help you better understand how to properly document a FMEA so it can be effectively used as a quality tool.  
       
  Using the Process Flow Diagram and FMEA as an input, you'll be lead step-by-step through the development of an actual Control Plan for a simple case study. Again, you'll learn how to properly document a Control Plan so it can be effectively used as a quality tool.  
       
  Quality system tools aren't just for documenting your processes to pass an audit or meet a customer requirement. These tools are intended to be used for controlling and improving your processes. During this webinar, you'll learn how Process Flow Diagrams, FMEAs and Control Plans can be the right tools for improvement, if they're properly used.  
       
  What are the changes to ISO 9001:2008? How will they impact your quality system or the implementation of one? Attend this short webinar to learn about the latest updates/requirements.  
       
  Effective use of the internal auditing function is critical to process improvement and quality system health.  Learn the do's and don'ts of auditing from our certified auditor.  
       
  Whether you're implementing a quality system for the first time, or you need a general overview or refresher, this webinar will help you understand basic quality system terminology and general system requirements.